Culture of CuriosityReflection OpportunitiesTeam LearningUnderstanding ImpactSystems ApproachCo-production
A Culture of Curiosity
- Developing a ‘culture of curiosity’ and/ or as a ‘learning organisation’,
- Being proactive in creating and engaging with different sources of knowledge
- Valuing all voices, especially the person who is an ‘expert by experience’
- Recognising that a range of sources of knowledge enrich our understanding
- Different perspectives as opportunities for learning
- ‘What we know is a drop, and what we don’t know is an ocean’ (Isaac Newton)
Opportunities for Reflection
- Staff having opportunities for reflection on action and reflection in action:
- What have I learned?
- What could I have done differently?
- Example of Reflection on Action:
- Trevi– Monthly supervision with Line Manager
- Reflective practice in clinical supervision (Clinical Psychologist), as a team and individually– a safe space to reflect on how the work impacts on the staff member(s)
- Focus on the learning as a team
Changing Futures Reflective Practice Pilot
- Reflective practice within services feeds into learning across organisations and services, and supports the development of trauma-informed work across the city
- In 2025 Plymouth began testing peer-led reflective practice sessions open to teams working with multiple disadvantage.
- The pilot aimed to improve connection and collective reflection across the ‘system’, enhance access to reflective spaces and strengthen relationships
Supporting continuous learning and improvement
Team Learning
- Regular opportunities for team sharing and learning
- Everyone in the team needs space and time to share what has been impactful about what they have been working on and what the learning has been
- Need to be facilitated by someone who allows everyone the time and space to contribute in their own way
- Agreed culture on sharing
- Relevant and interesting content
- Sense checking– is what we think works well, really working well? How do we know?
Capturing, Understanding and Demonstrating Impact
- Demonstrate the impact of developing Psychologically Informed Environments
- Understanding impacts — positive and negative
- Helping understand what a good quality service looks and feels like
- Evidences progress, changes and improvements
Whole Systems Approach
- Working to develop partnerships and networks for learning– taking a whole systems approach
- Plymouth examples:
- ABCD community of practice
- TIPN branches
- Whole systems, compassionate approach to child health and weight programme
- Plymouth Children’s Safeguarding Partnership
Co-production
- Co-production with people who use services:
- Empowers service users, values their experiences influenced system learning
- Helps with designing and delivering services that meet people’s real needs
- Helps make efficient use of resources
- Contributing to a wider understanding of complex needs
- Examples:
- CF peer researchers’ work
- Shekinah’s Learning Exchange
- Plymouth member-led Food Co-ops
